H5P Content 2180

Based on the information in the article, decide whether the following statements are true or false.

A. You should always open your email with some praise.

True

False

B. It’s best to avoid using more than one exclamation mark at the end of a short response.

True

False

C. You should try to use expressions that mirror the language and tone that is generally used by your team.

True

False

D. It’s a good idea to agree on email etiquette with all the members in your team.

True

False

E. The non-reply is the perfect response to a rude email.

True

False