The right words

{"params":{"overallFeedback":[{"from":0,"to":100}],"checkAnswerButton":"\u00dcberpr\u00fcfen","submitAnswerButton":"Submit","tryAgainButton":"Wiederholen","showSolutionButton":"L\u00f6sung anzeigen","behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"showScorePoints":true},"correctAnswer":"Richtig!","incorrectAnswer":"Falsch!","missedAnswer":"Nicht gefunden!","displaySolutionDescription":"Die L\u00f6sungen sind nun im Text markiert.","scoreBarLabel":"Du hast :num von :total Punkten erreicht.","a11yFullTextLabel":"Gesamter lesbarer Text","a11yClickableTextLabel":"Gesamter Text, wo W\u00f6rter markiert werden k\u00f6nnen","a11ySolutionModeHeader":"L\u00f6sungsmodus","a11yCheckingHeader":"Antworten \u00fcberpr\u00fcfen-Modus","a11yCheck":"Die Antworten \u00fcberpr\u00fcfen. Die Auswahlen werden als richtig, falsch oder fehlend markiert.","a11yShowSolution":"Die L\u00f6sung anzeigen. Die richtigen L\u00f6sungen werden in der Aufgabe angezeigt.","a11yRetry":"Die Aufgabe wiederholen. Alle Versuche werden zur\u00fcckgesetzt und die Aufgabe wird erneut gestartet.","taskDescription":"<p>Choose the correct options in bold to complete this short dialogue.<\/p>\n","textField":"<p><strong>Ryan:<\/strong> I just made a five-minute pitch to a <strong>*client* \/ climate<\/strong>. I\u2019d never done that before. It was a bit nerve-racking.<\/p>\n\n<p><strong>Hazel:<\/strong> And how do you think it went? Did they seem interested?<\/p>\n\n<p><strong>Ryan:<\/strong> I think it went OK. My central message was that companies that make it easy for customers to contact them have an advantage.<\/p>\n\n<p><strong>Hazel:<\/strong> What did you say?<\/p>\n\n<p><strong>Ryan:<\/strong> I said that having a customer-oriented <strong>mindscape \/ *mindset*<\/strong> and approach is the key to their success. I told them about the tech company that uses laptops with a <strong>*preinstalled* \/ preloaded<\/strong> app for after-sales service \u2014 and that, with that app, customers can run diagnosis \/ *diagnostics*, get updates and contact customer support directly.<\/p>\n\n<p><strong>Hazel:<\/strong> OK. Did you also mention the importance of offering specialized advice in online <strong>educational \/ *tutorials*<\/strong>? And calling customers to find out how things are going?<\/p>\n\n<p><strong>Ryan:<\/strong> Yes, and I ended with how this approach would increase their <strong>turnout \/ *turnover*<\/strong>.<\/p>\n\n<p><strong>Hazel:<\/strong> Sounds like you did a good job, Ryan!<\/p>\n"},"metadata":{"title":"The right words","license":"U"}},