More than 70 per cent of employees in the UK want their employers to make more effort to motivate them, according to a 2018 survey by Censuswide. The survey also found that highly motivated workers take pride in their work. This and similar studies show clearly that organizations that are good at addressing employee motivation also have better business results.
Not everyone is motivated in the same way. Obviously, money and benefits are important, but the motivating effects of those wear off quickly. Professional challenges, job satisfaction and self-fulfilment are much less tangible but often equally important.
How can you find out what motivates each employee? Ask them. You can do this informally, during feedback or appraisal sessions or by doing a staff survey.
Using the chart in this article, you can have your team rate the importance of various types of reward. The answers could be a basis for your next feedback session. In addition, there are some general things you can do to motivate your people.
Recognition
Positive feedback makes people feel valued and has a great impact on employee morale. The best managers promote a recognition-rich work environment. The feedback should be frequent and timely. As long as it is honest and deserved, you can never give too much recognition.
Autonomy
The University of Birmingham's Business School has studied the relationship between reported well-being and levels of autonomy. Dr Daniel Wheatley says: "Greater levels of control over work tasks and schedule have the potential to generate significant benefits for the employee, which was found to be evident in the levels of reported well-being."
Generally, increased flexibility as to where work takes place (office or home), schedule, pace of work and the order in which tasks are completed all contribute to higher levels of employee satisfaction.
Inclusion
Goal setting should be a regular topic integrated into staff meetings. This consistently connects your business objectives to day-to-day work. If staff are included in setting goals, it raises morale, increases their trust in the relevance of what they do and nurtures a sense of ownership.
Communication
Besides regular staff meetings, invest a little time each day in talking to people. Discuss anything from concerns to ideas for improvements. Welcome all ideas and suggestions. Keep an open mind and make it easy for individuals to approach you. If employees feel that their managers listen to them, they'll feel more connected to the progression of the business and more motivated to contribute.
A nice place to be
A pleasant, well-lit and functional workplace can improve staff morale. It needn't be very expensive to brighten up the place. Start by removing clutter. Then, consider artwork or a new paint job. Set aside space for relaxation. Investing in new furniture can be costly, but if your employees are uncomfortable, it makes it more difficult for them to get the work done.
Motivated employees are enthusiastic and take pride in their work. The result is lower absentee rates, lower staff turnover, more innovation and higher productivity.