How should I use pronouns?
Pronouns are how people refer to each other — and themselves. Most people use "he/him" or "she/her" pronouns, but some use gender-neutral pronouns, such as "we/us" and "they/them".
How do I use the LGBTQ+ acronym?
There are several collective terms to refer to people of various sexual orientations. LGBTQ+ is probably the easiest acronym to use, and the Council of Europe has officially chosen to use it. The "+" is used to recognize that there are more gender identities and orientations.
Addressing people
"Ladies and gentlemen" can make people in the LGBTQ+ community feel excluded — it also sounds formal and a bit old-fashioned. Use more inclusive language like "Dear colleagues", "Dear team" or, more informally, "Hello everybody" instead.