Essential phrases

1. Communicate the why

We have an unprecedented crisis on our hands.

We have to adapt to a changing market situation.

The organization is no longer fit for purpose.

2. Communicate the what

Here is an overview of the planned transition process.

Here, you can see how this will affect the workflow.

The alternatives do not allow us to meet our goals.

3. Communicate the who

So, how will this affect your work?

Thank you for your cooperation. It is much appreciated.

We have resources available to help you through this process.

4. Communicate regularly, often and two-way

All key documents are accessible in our team chat.

The purpose of this meeting is to discuss any bottlenecks to the changes.

To be honest, we don't have an answer to that yet.