Key words

{"content":[{"content":{"params":{"taskDescription":"<p>Complete the sentences by dragging the words into the correct gaps. The six words are marked in red in the article below.&lt;\/p&gt;\n","overallFeedback":[{"from":0,"to":100}],"checkAnswer":"\u00dcberpr\u00fcfen","tryAgain":"Wiederholen","showSolution":"L\u00f6sung anzeigen","dropZoneIndex":"Drop-Zone @index.","empty":"Drop-Zone @index ist leer.","contains":"Drop-Zone @index enth\u00e4lt ziehbare @draggable.","draggableIndex":"Draggable @text. @index of @count draggables.","tipLabel":"Tipp anzeigen","correctText":"Richtig!","incorrectText":"Falsch!","resetDropTitle":"Reset drop","resetDropDescription":"Sind Sie sicher, dass Sie alle Optionen zur\u00fccksetzen m\u00f6chten?","grabbed":"Draggable is grabbed.","cancelledDragging":"Cancelled dragging.","correctAnswer":"Korrekte Antwort:","feedbackHeader":"R\u00fcckmeldung","behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"instantFeedback":false},"scoreBarLabel":"You got :num out of :total points","textField":"A. It is important to *distinguish* between business and pleasure.\nB. There was a sharp decline in the dollar *versus* the euro.\nC. The choice of consultant is a *predictor* of success.\nD. The *novelty* of her approach to the problem surprised everyone.\nE. My morning *ritual* includes drinking a cup of strong, black coffee.\nF. They were dazzled by his *charm* and business skills."},"library":"H5P.DragText 1.7","subContentId":"9986c3c9-7863-4517-bfa7-b7e98407e580","metadata":{"contentType":"Drag Text","title":"Key words","license":"U","extraTitle":"Key words","authors":[],"changes":[]}},"useSeparator":"auto"},{"content":{"params":{"text":"</p><h3><span>Article&lt;\/span&gt;&lt;\/h3&gt;\n\n<p><span>Almost all interventions are equally effective. Doctors call this the \u201cplacebo effect\u201d, while psychologists refer to it as the \u201cnon-specific effect\u201d. In education, it is called the \u201cinspirational teacher effect\u201d. But this knowledge has not got through to the business world. And many consultants want to keep it that way.&lt;\/span&gt;&lt;\/p&gt;\n\n</span></p><p><span>To determine a treatment\u2019s effectiveness, it is important to <span>distinguish&lt;\/span&gt; between two factors. The first is called the \u201cdirect specific effect\u201d and relates to the actual treatment. In medicine, it could be the different drugs used to treat the same problem. In psychology, it could be using a psychoanalytic therapy versus a cognitive behavioural therapy for a patient suffering from depression. And in business, it refers to the effects of various management strategies for the same processes, for example the impact of quality circles <span>versus&lt;\/span&gt; 360-degree feedback on increasing productivity.&lt;\/span&gt;&lt;\/p&gt;\n\n</span></span></span></p><p><span>But there are also non-specific effects in medicine, therapy, education and business. They arise out of the relationship between the consultant and the client, which is a powerful force in the ultimate outcome.&lt;\/span&gt;&lt;\/p&gt;\n\n</span></p><p><span>The consultant helps by giving the client positive expectations. They make the client focus on their problems. They also give considerable social, emotional and informational support. And they get involved in shared goals and activities.&lt;\/span&gt;&lt;\/p&gt;\n\n</span></p><p><span>Consider the four factors shown to be powerful <span>predictors&lt;\/span&gt; of success in psychotherapy. They all apply to the consultant-client relationship:\n- There is a positive, emotionally charged and bonding relationship with a helping person.\n- There is an atmosphere of renewal, change, healing or <span>novelty&lt;\/span&gt;.\n- The consultant provides a theory (sometimes a myth) that describes how the problem arose and a magic bullet to resolve it.\n- The consultant initiates and even takes part in some form of <span>ritual&lt;\/span&gt; with the client. Both have a firm belief in its effectiveness, and it usually fits in with the zeitgeist.&lt;\/span&gt;&lt;\/p&gt;\n\n</span></span></span></span></p><p><span>Scientific literature on psychotherapy shows that the therapist is more important than the therapy. So, it is not what is done, but who does it and how they do it that counts most for a successful outcome. Translated into business, this means the consultant is more important than the actual change process.&lt;\/span&gt;&lt;\/p&gt;\n\n</span></p><p><span>Insightful managers and good consultants know this. They know that success lies in relationships. There are no magic bullets, but there are magic marksmen. So, choose your consultant with care. It is your relationship with them, and their skill, charisma and <span>charm&lt;\/span&gt;, that will really get the job done.&lt;\/span&gt;&lt;\/p&gt;\n"},"library":"H5P.AdvancedText 1.1","subContentId":"8355e051-9fa2-4f77-87cf-0477cca0e3cd","metadata":{"contentType":"Text","title":"Key words","license":"U","authors":[],"changes":[]}},"useSeparator":"auto"}]},</span></span></p></span></h3>