Change agent 001

change agent double 01 I may have just come back from an outdoor survival training in Alaska, but I still knew Ah, bad guy. When I saw one. The man delivering coffee to Jane Bligh's office at the headquarters of Be Soft toilet Tissue in Stoke Poaches had two chips of cold granite for eyes, and I knew that if I had to kill him, the world would be a better place. Jane Bry was drinking her coffee and looking up my file. As I came in, the pussycat bow around her neck tried to me, our office professional, but the body inside her cream silk blouse screamed. Another story, pleased to meet you. Do sit down. To most people, her voice probably sounded like a glass of sherry in an English country house after a day of fox hunting. But my training told me there was something foreign in her accent. Born in Moscow studied French literature at the Sorbonne, followed by an MBA at Harvard. I said, Am I right? She looked surprised. Uh, no. I'm from Wimbledon, and I studied personnel management at Braintree College in Essex. Close enough, I said, sitting down and crossing my legs. I understand you're looking for a change agent for your business transformation program. Tell me everything you know. I was about to offer her a cigarette when 1/6 Sense warned me not to in the Secret Service were trained to notice tiny details. But the no smoking sign on the wall was a clue that many of my colleagues might have missed. Um, that's my chair, actually. Could you take the other one? She was smart. I looked her up and down with new respect. She was going to be a challenge. What should I call you? She asked. There's no name given in the file. I have. You can call me double 01 I said moving to the other side of the desk. If we're going to work together, we should be open with each other. I looked into her warm brown eyes as I said that trying to gauge her reaction right. Mr Mr Double 01 Now I understand that since the country left the European Union last year, your organization has been told to find new ways to cover their costs. It was true in 2019 we had cut ourselves off from the rest of Europe, which had caused huge financial problems for the country. The new Home Office minister had ordered the various secret services to cut their budgets by half. They had orders either to downsize or to find additional work on the external market. This was my first job that wasn't for Her Majesty. Our company is digital izing internal processes. Jane continued to respond more efficiently to customer needs. The thing is, ah, lot of these processes air currently run by people. When we automate thumb, they lose their job or they need to learn a new one. We need change agents because there's a lot of resistance to what the company is trying to do. So you want me toe handle that? Who are my targets on what should happen to them? Broken legs, arms, necks? She looked at me in surprise. No, no. We want you to win over our employees to the change, not hurt them. Ah, hearts and minds operation like in Afghanistan. Did that work? She asked doubtfully Official secrets Act, I answered, tapping my nose right. Well, we want you to be unenthusiastic, change agent and help make it happen. It's a little different from what you've done before, but I'll be here to advise you. Only she wasn't that evening. She had an accident with her bicycle, which put her in hospital with a broken leg. The question I asked myself, Waas, was it really an accident, or did someone want her out of the way? I started work. I couldn't do everything myself. So I set up a network of change agents throughout the company similar to the one Iran in Shanghai. Everything was working well. The objections to the organizational changes quickly stopped, and the union said they were satisfied with what was happening. So when I got a phone call from the CEO secretary asking me to come upstairs, I expected a pat on the back from him and maybe several pats from her as well. To my surprise, Jane had come to the office from the hospital for the meeting. Jane, the CEO, began. Could you describe the role of a change agent in a transformation program? A change agent, she explained, was a kind of cheerleader. They should talk positively about the transformation with other members of the company, find people who supported it, published success stories. Andi arranged training courses. If people wanted re Skilling, right? What about bugging union meetings? Asked the CEO. No mysterious phone calls toe people threatening blackmail, No kidnapping someone's dog and flying it in an unmarked plane to Libya to be questioned by the local police death for no, truly not the CEO turned towards me. Not only have you and your little team done all of these things over the past few weeks, you have also bean personally responsible for three women complaining about your unsuitable behaviour. That includes my secretary toe whom you sent this text message. If I said you had a beautiful body, would you hold it against me? He looked at me in surprise. What century are you living in? Who do you think you are? The CEO asked. To say I was shocked is an understatement. After all I had done for them and they treated me like this, I would leave, but I had toe have the last word. Then I remembered a little tip from one of my colleagues. Double 070 yes, that would show them I have to go, I said. In Kazakhstan, there's a nuclear missile that somebody is trying to steal on. I have to stop them. I walked towards the door, then turned dramatically and stopped and to answer your question. The names Pickle Humphrey, pickle.