Easy English - Exercise - Offering support

Okay, let's practice this support process again. In this exercise, you will play the part of Gene and use. The phrase is that we've just practiced. I'll tell you what to say. You speak in the pause, then you will hear Jean again. Don't worry if your words are not exactly the same as jeans, as long as you get the right message across, Okay, Will start. Say that Robert sounds unhappy on. Ask him if anything is wrong. You sound a bit down in the mouth. Is anything wrong? Are you OK Empathize with Robert? That sounds tough. Ask if you could do anything to help. Is there anything I can do to help suggest he explains the situation to mark? Why don't you explain the situation to mark? Suggest he calls Karen? Or how about giving Karen a cool? Ask him to send you the telephone list of distributors and say, You can get on with it tomorrow. Send me over the telephone list and I can get on with it tomorrow. Say you'll get back to him on Friday to see how he's doing. I'll get back to you on Friday to see how you're doing. Excellent this positive approach to supporting a colleague is certainly the right way to manage the situation. If you had problems with that exercise, go back and try it again. Your colleagues will no doubt be very grateful for your help.