The right advice?

{"content":[{"content":{"params":{"text":"<p><span>In \u201cGetting the tone right\u201d (pp. 24\u201327), Deborah Capras gives advice on how to write polite emails. Here, you can practise some of the language you will need to do so.&lt;\/span&gt;&lt;\/p&gt;\n\n</span></p><p><span>Based on the information in the article, decide whether the following statements are true or false. &lt;\/span&gt;&lt;\/p&gt;\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Unbenannt: Text"},"subContentId":"7dce8efd-e9b3-4255-bbd8-32a3e48912f7"},"useSeparator":"auto"},{"content":{"params":{"introPage":{"showIntroPage":false,"startButtonText":"Quiz starten","introduction":""},"progressType":"dots","passPercentage":50,"questions":[{"params":{"media":{"disableImageZooming":false},"correct":"false","behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"feedbackOnCorrect":"You should only open with praise if the situation calls for it.","feedbackOnWrong":"You should only open with praise if the situation calls for it."},"l10n":{"trueText":"True","falseText":"False","score":"","checkAnswer":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgain":"Wiederholen","wrongAnswerMessage":"Falsche Antwort","correctAnswerMessage":"Richtige Antwort","scoreBarLabel":"Du hast :num von :total Punkten erreicht."},"confirmCheck":{"header":"Beenden?","body":"Ganz sicher beenden?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Ganz sicher wiederholen?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"},"question":"</span></p><p>A. You should always open your email with some praise.&lt;\/p&gt;\n"},"library":"H5P.TrueFalse 1.6","metadata":{"contentType":"True\/False Question","license":"U","title":"Unbenannt: True\/False Question"},"subContentId":"d3a1be88-eadd-4574-928d-ff58498968de"},{"params":{"media":{"disableImageZooming":false},"correct":"true","behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"feedbackOnCorrect":"In a professional context, too many exclamation marks can come across as childish.","feedbackOnWrong":"In a professional context, too many exclamation marks can come across as childish."},"l10n":{"trueText":"True","falseText":"False","score":"","checkAnswer":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgain":"Wiederholen","wrongAnswerMessage":"Falsche Antwort","correctAnswerMessage":"Richtige Antwort","scoreBarLabel":"Du hast :num von :total Punkten erreicht."},"confirmCheck":{"header":"Beenden?","body":"Ganz sicher beenden?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Ganz sicher wiederholen?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"},"question":"</p><p>B. It\u2019s best to avoid using more than one exclamation mark at the end of a short response.&lt;\/p&gt;\n"},"library":"H5P.TrueFalse 1.6","metadata":{"contentType":"True\/False Question","license":"U","title":"Unbenannt: True\/False Question"},"subContentId":"f9f2ee42-3b18-4d25-982d-ed912525c738"},{"params":{"media":{"disableImageZooming":false},"correct":"true","behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"feedbackOnCorrect":"It\u2019s important to adopt a style that is appropriate to your particular team.","feedbackOnWrong":"It\u2019s important to adopt a style that is appropriate to your particular team."},"l10n":{"trueText":"True","falseText":"False","score":"","checkAnswer":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgain":"Wiederholen","wrongAnswerMessage":"Falsche Antwort","correctAnswerMessage":"Richtige Antwort","scoreBarLabel":"Du hast :num von :total Punkten erreicht."},"confirmCheck":{"header":"Beenden?","body":"Ganz sicher beenden?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Ganz sicher wiederholen?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"},"question":"</p><p>C. You should try to use expressions that mirror the language and tone that is generally used by your team.&lt;\/p&gt;\n"},"library":"H5P.TrueFalse 1.6","metadata":{"contentType":"True\/False Question","license":"U","title":"Unbenannt: True\/False Question"},"subContentId":"d8f737d5-cfb8-4967-914a-99d3d750db76"},{"params":{"media":{"disableImageZooming":false},"correct":"true","behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"feedbackOnCorrect":"Agreeing on a code of conduct for emails makes good sense.","feedbackOnWrong":"Agreeing on a code of conduct for emails makes good sense."},"l10n":{"trueText":"True","falseText":"False","score":"","checkAnswer":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgain":"Wiederholen","wrongAnswerMessage":"Falsche Antwort","correctAnswerMessage":"Richtige Antwort","scoreBarLabel":"Du hast :num von :total Punkten erreicht."},"confirmCheck":{"header":"Beenden?","body":"Ganz sicher beenden?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Ganz sicher wiederholen?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"},"question":"</p><p>D. It\u2019s a good idea to agree on email etiquette with all the members in your team.&lt;\/p&gt;\n"},"library":"H5P.TrueFalse 1.6","metadata":{"contentType":"True\/False Question","license":"U","title":"Unbenannt: True\/False Question"},"subContentId":"7e54a8e8-a1b3-47e7-a358-da1c36522eb0"},{"params":{"media":{"disableImageZooming":false},"correct":"false","behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"feedbackOnCorrect":"The non-reply is also an example of rudeness in email communication.","feedbackOnWrong":"The non-reply is also an example of rudeness in email communication."},"l10n":{"trueText":"True","falseText":"False","score":"","checkAnswer":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgain":"Wiederholen","wrongAnswerMessage":"Falsche Antwort","correctAnswerMessage":"Richtige Antwort","scoreBarLabel":"Du hast :num von :total Punkten erreicht."},"confirmCheck":{"header":"Beenden?","body":"Ganz sicher beenden?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Ganz sicher wiederholen?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"},"question":"</p><p>E. The non-reply is the perfect response to a rude email.&lt;\/p&gt;\n"},"library":"H5P.TrueFalse 1.6","metadata":{"contentType":"True\/False Question","license":"U","title":"Unbenannt: True\/False Question"},"subContentId":"97741386-81cc-439a-a824-15d749dfb8dc"}],"disableBackwardsNavigation":false,"randomQuestions":false,"endGame":{"showResultPage":true,"showSolutionButton":true,"showRetryButton":true,"noResultMessage":"Quiz beendet","message":"Dein Ergebnis:","overallFeedback":[{"from":0,"to":100}],"solutionButtonText":"L\u00f6sung anzeigen","retryButtonText":"Wiederholen","finishButtonText":"Beenden","showAnimations":false,"skippable":false,"skipButtonText":"Video \u00fcberspringen"},"texts":{"prevButton":"Zur\u00fcck","nextButton":"Weiter","finishButton":"Beenden","textualProgress":"Aktuelle Frage: @current von @total Fragen","jumpToQuestion":"Frage %d von %total","questionLabel":"Frage","readSpeakerProgress":"Frage @current von @total","unansweredText":"Unbeantwortet","answeredText":"Beantwortet","currentQuestionText":"Aktuelle Frage"},"override":{"checkButton":true}},"library":"H5P.QuestionSet 1.17","metadata":{"contentType":"Question Set","license":"U","title":"Unbenannt: Question Set"},"subContentId":"6952fd76-fb77-44b7-8bde-121741bedcc1"},"useSeparator":"auto"}]},</p>